Legal
Terms of Use
Last updated: 28 October 2026
These terms apply when you use the Wellness app and website. By creating an account or using Wellness you agree to them.
Using Wellness
You must be 13 or older. Keep your sign-in secure and give accurate information. Wellness is a fitness and wellbeing tool. It is not medical advice. Check with a doctor before starting exercise and run safely, including awareness of traffic, weather and conditions. Pace, distance, weather, rain radar and path maps may be inaccurate or out of date, so use your own judgement.
Membership and billing
Wellness Annual is US$19.99 per year (about A$29.99). The exact price in your currency is shown at purchase and may vary by country and exchange rate. New members may receive a free trial where shown when you subscribe.
- iPhone: payment is charged to your Apple ID when you confirm the purchase (after any free trial ends). The subscription renews automatically each year unless you cancel at least 24 hours before the end of the current period. Manage or cancel in iPhone Settings → your name → Subscriptions. Refunds for App Store purchases are handled by Apple. Apple’s Standard EULA applies: apple.com/legal/internet-services/itunes/dev/stdeula.
- Web: payments are processed by Stripe. Manage your membership from your dashboard.
- Any unused part of a free trial ends when you purchase.
- Deleting your account does not cancel an Apple subscription; cancel it in iPhone Settings.
Referral rewards and invites
Qualifying paid referrals may count toward a free renewal as described in your dashboard. Referrals must be genuine paid members. Your personal invite link and QR code are for sharing with real people. We may withhold rewards, or remove codes and badges, used for spam, fake sign-ups, fraud or abuse.
Your content and community rules
You own what you post and give Wellness permission to host and show it within the app and website. There is no tolerance for objectionable content or abusive behaviour. This includes harassment, hate, threats, sexual or violent content, spam, impersonation, and anything illegal. You can report content and block members in the app. We review reports and act within 24 hours, which may include removing content and suspending or removing accounts. Contact mt@smiletown.com.au.
Groups
Group admins can post to their group and may remove posts or members. Some groups review posts before they appear. Group admins are not employees or agents of Wellness and are responsible for what they post. Report anything you think breaks these rules.
Coaches and Coach Connect
If you connect to a coach, you choose to share activity summaries with them. Coaches must keep client data private, use it only to coach that client, and stop using it when the client disconnects. A coach is independent of Wellness; Wellness does not provide training or medical advice and is not responsible for a coach’s advice.
Accounts
You can delete your account at any time in the app (Settings → Delete account). We may suspend or remove accounts that break these terms.
Third-party data
Path data © OpenStreetMap contributors. Weather by Apple Weather. Rain radar by RainViewer. You are responsible for having the right to import data from other services.
Liability
To the extent permitted by law, including the Australian Consumer Law (whose rights cannot be excluded), Wellness is provided as is and we are not liable for injury or loss arising from your exercise or from reliance on app data.
Governing law and changes
These terms are governed by the laws of New South Wales, Australia. We may update them and will post the new date here. Continuing to use Wellness after a change means you accept it.