Support
We’re a small team in Ballina, NSW. We read every message.
Common questions
How do I cancel my membership?
On iPhone: Settings → your name → Subscriptions → Wellness. On the web: your dashboard → Membership.
How do I restore my purchase?
On the membership screen in the app, tap Restore purchases. Sign in with the same Apple ID you bought with.
How do I import runs from Garmin, Apple Watch or Strava?
In the app: You → More → Import. You can import Garmin files, Apple Health runs, or a Strava/other CSV, and add activities manually.
How do I connect to my coach?
Ask your coach for their code, then go to You → More → Coach Connect.
How do I delete my account?
See Delete your account.
How do I report content or block someone?
Tap the menu on a post or profile in Community and choose Report or Block. You can also email us.